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Upon first launching any of the Private Apps (clickahoy, clickrider, or white-labeled versions), you will be presented with the login screen. Mobile app showing login screen with email and password fields If you do not have an account, tap “Create account” to start the registration process. You will need to provide a valid email address and create a secure password. After submitting your information, you will receive a confirmation email to verify your account. Mobile app showing account creation form with registration fields Once your account is verified, you can log in using your email and password.

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Onboarding

After logging in for the first time, you will be guided through an onboarding process to set up your profile and link your vehicle(s) to the app. This onboarding process may be customized based on the specific Private App version you are using (clickahoy, clickrider, or white-labeled). Generally, you will be prompted for the following information:
  • Personal details: First and last name (simply to make the app use more personal).
  • Vehicle short id: You will have received this id from your vehicle provider (e.g. dealer, rental company, etc.) or it is printed on a sticker on your vehicle.
  • Acceptance of terms and conditions and privacy policy.
Upon successful onboarding, you will be taken to the main dashboard of the Private App, where you can start managing and monitoring your vehicle(s).
If someone already has access to the vehicle which you want to add during onboarding, they will get an email to approve your request. This is a security measure to prevent unauthorized access to vehicles.
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